Insurers
Turn estimated risk into verified reality
A digital property intelligence platform enabling better underwriting, faster claims validation and measurable risk reduction.
<48 hrs
Claims processing, down from 10–14 days
<1%
Fraudulent claims, down from 4.5–7% average
<4%
Customer turnover, down from 12% annual
Data-driven
Loss ratio, down from high & estimation-based
Insurance claim rejections up to 18% due to poor upkeep
Why claims are rejected:
- Wear and tear
- Gradual deterioration
- Poor Maintenance
How to avoid rejection:
- Maintain your home regularly
- Fix leaks and roof issues early
- Ensure security systems are working
- Update cover to replacement value
- Keep receipts and records
Current insurance operations face multiple near-zero visibility gaps across the property lifecycle
Maintenance transparency
Limited proof of preventive maintenance and property upkeep.
Product authenticity
No consistent proof of products used, warranties or installation details.
Validated risk assessment
Risk decisions rely heavily on client declarations and fragmented records.
Contractor transparency
Limited visibility of qualified contractors, job execution and sign-off.
Improvement liability warranty
Insufficient evidence of improvements, warranties and ongoing compliance.
Property DNA registry
Legal vault, title deeds, plans and compliance certificates.
Property maintenance platform
Evidence-based upkeep history and contractor records.
Moveable asset inventory
Proof of ownership, product records and warranties.
Warranty control
Expiry alerts, product authenticity and compliance tracking.
Qualified contractor verification
Verified contractor engagement and sign-off.
Property certification
Compliance-based rating and condition reporting.
Indirect Claim Reduction
Fraud reduction:
Estimated 12-18% of water claims have fraud/exclusion elements.
Subrogation leverage:
If Owner/contractor didn’t do required PM, insurer can introduce higher excess.
Reinsurance impact:
Lower loss ratios = better treaty terms. A 10% drop in claims frequency can drop reinsurance cost 3-5%.
Admin cost:
No PM = 3x more assessor visits + disputes.
PM proof = desktop approval. Saves R800-R1500 admin per claim.
Customer retention:
Prevented claim = no excess, no premium hike. Reduces churn.
<48 hrs
Claims processing, down from 10–14 days
<1%
Fraudulent claims, down from 4.5–7% average
<4%
Customer turnover, down from 12% annual
Data-driven
Loss ratio, down from high & estimation-based
COMMERCIAL BENEFITS: FINANCIAL IMPACT
For a home insurer with 100k policies:
- Avg 6% of homes claim p.a. = 6,000 claims
- Avg claim R22k = R132m annual loss
-
If PM proofing cuts frequency 35% + severity 20%:
- New claims = 3,900
- New avg = R17.6k
- New loss = R68.6m
- Saving = R63.4m/year
- Cost of Saving R14.4m
- Net Saving = R54.2m/year
- -41%
For a home insurer with 100k policies:
- Avg 6% of homes claim p.a. = 6,000 claims
- Avg claim R22k = R132m annual loss
-
If PM proofing cuts frequency 10% + severity 20%:
- New claims = 5,400
- New avg = R17.6k
- New loss = R95.04m
- Saving = R36.96m/year
- Cost of saving = R14.4m
- Net saving = R22.56m/year
- -17%
Underwriting requirement management
Supports requirements such as surge protectors, security systems and gate motors.
Advanced Intelligent Administration
Manages smart property, keeping them recorded, maintained, and traceable.
Improved risk assessment
Proof of maintenance helps insurers price and underwrite more accurately.
Customer accountability
Policyholders are encouraged to maintain assets and retain records.
Claims ratio improvement
Better risk data supports reduced claims frequency and severity.
Reduced claims
Regular maintenance helps prevent or minimise avoidable losses.
Lower assessor fees
Desktop assessment and data insight reduces manual validation effort.
IA’S VALUE PROPOSITION
Protecting Reputational Risk
Reputational risk is protected by creating a verified, auditable, and defensible record of every property, contractor, maintenance action, and claims-related decision.
Strengthened governance
Geo-tagged, time-stamped records create a trusted audit trail and reduce title deed fraud.
Compliance
One digital record simplifies NHBRC and municipal compliance.
Lower loss ratio
Verified property data improves risk assessment and reduces fraud-related claims.
Buyer & seller confidence
Verified ID-to-title checks protect both parties from fraud and impersonation.
Higher customer lifetime value
Transparency builds trust, loyalty and long-term retention.
Secure & Resilient Infrastructure
Private cloud with redundancy across power, hardware and cooling, supported by 20+ years of secure hosting experience.
Advanced Protection & Access Control
Private cloud with redundancy across power, hardware and cooling, supported by 20+ years of secure hosting experience.
Continuous Backup & 24/7 Support
Daily monitored backups with 30-day retention and rapid recovery in case of data loss.